General Information
At Training Certifications, we are committed to ensuring the timely and efficient delivery of your products. This Shipping and Delivery Policy outlines the terms and conditions related to shipping and delivery.
Shipping Locations
We currently ship to addresses within India. For international shipping inquiries, please contact us to discuss options.
Processing Time
- Order Processing: Orders are typically processed within 1-2 business days (excluding weekends and holidays) after receiving your order confirmation email.
- Shipping Time: Shipping time varies based on your location. Generally, deliveries take between 3 and 7 business days after the order is processed.
Shipping Rates
Shipping rates are calculated at checkout based on the weight, dimensions of the package, and shipping destination. We offer the following options:
- Standard Shipping: 3–7 business days
- Express Shipping: 1-3 business days (additional charges apply)
Tracking Your Order
Once your order has shipped, you will receive a shipping confirmation email with a tracking number. Use this number to track your order through our carrier’s website.
Delivery Issues
Incorrect Address: Ensure you provide the correct shipping address at checkout. We are not liable for orders delivered to the wrong address provided by the customer. Contact us immediately at enquiry@endorphin.in if you notice an error.
Lost or Damaged Packages: Contact us at enquiry@endorphin.in if your package is lost or damaged during transit. We will collaborate with the carrier to resolve the issue promptly.
Failed Delivery Attempts: If a delivery attempt fails due to the recipient’s unavailability, the carrier may leave a notice and attempt redelivery. If the package is returned after multiple failed attempts, we will contact you to arrange a reshipment or refund.
Special Considerations
Perishable Goods: Some products require special handling due to perishability. We ensure these items are properly packaged and shipped swiftly to maintain freshness. Please ensure someone is available to receive perishable shipments to prevent spoilage.
Contact Us
If you have questions or concerns about our Shipping and Delivery Policy, contact us at:
Training Certifications
Email: enquiry@endorphin.in
Thank you for choosing training certifications. We are committed to delivering excellent service and ensuring your products arrive safely and on time.